This Privacy Policy explains how GiftCraven collects and uses information when you browse giftcraven.com, contact support, create an account or place an order.
Information we collect
- Contact and delivery details such as name, email, telephone number and address.
- Order details, personalization instructions and customer-support messages.
- Payment status and limited transaction details. Payment card data is processed by the payment provider and is not intended to be stored by GiftCraven.
- Technical data such as IP address, device, browser, cookies and site activity.
How information is used
We use information to operate the store, process and deliver orders, provide support, prevent fraud, meet legal obligations, improve the website and send marketing only where permitted. You may unsubscribe from marketing messages at any time.
Service providers and international processing
Information may be shared with providers that support hosting, payment, analytics, email, customer service, production and delivery. Because fulfillment may occur in the United States or China, order information may be processed in those locations solely as needed to make and deliver the order.
Cookies
The site may use essential cookies for the cart, checkout, account security and preferences, plus analytics or advertising cookies where enabled. Browser controls can limit cookies, although essential store functions may then be affected.
Retention and security
Information is retained only as long as reasonably needed for orders, support, fraud prevention, accounting and legal obligations. Reasonable administrative and technical safeguards are used, but no online system is completely risk-free.
Your choices and rights
Depending on location, you may have rights to access, correct or delete personal information, object to or restrict certain processing, or withdraw consent. Email [email protected] to make a request. Identity verification may be required.
Contact
Email: [email protected].