Privacy Policy

GiftCraven respects customer privacy and collects only the information needed to operate this store, process orders, provide customer support and improve the shopping experience. This policy explains what we collect, why we collect it and how customers can contact us about privacy questions.

Information we collect

When you browse or buy from GiftCraven, we may collect contact details, billing and shipping details, order information, product personalization text, account login information, device and browser information, cookies, analytics events and customer support messages. We do not ask customers to send full card numbers by email.

How we use information

We use information to process and fulfill orders, calculate totals, communicate about purchases, provide support, prevent fraud, maintain site security, improve product pages and comply with legal obligations. Personalization text is used only to produce or support the item ordered.

Payments and service providers

Payments are handled through the payment methods available at checkout. GiftCraven may share necessary order information with fulfillment, shipping, payment, analytics, security and website service providers so they can perform their services. These providers are expected to protect the information they process.

Cookies and analytics

GiftCraven uses cookies for cart, checkout, login, preference, security and analytics functions. Customers can control cookies in their browser, but some store features may not work correctly if essential cookies are blocked.

Data retention

We keep order and support records for as long as needed for customer service, accounting, tax, fraud prevention and legal reasons. Account holders may request correction or deletion where applicable, subject to records we must keep.

Your choices

Customers may contact us to request access, correction or deletion of personal information, or to ask how information is used. We may need to verify the request before acting on it.

Contact

For privacy questions, email [email protected] or write to GiftCraven, 11701 Restfull Way, Allendale, MI 49401, United States. See also our Terms of Use, Shipping & Delivery and Returns & Refunds pages.